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Testimonials

Testimonials

“When it came to listing my house I naturally turned to Nicky. I had bought my house from her and she was very savvy getting that for me. I think Nicky’s particular strength is matching properties and buyers. Nicky understands people and exudes a calm confidence which is infectious. I trusted Nicky at every turn due to her professionalism and commitment to me as a vendor. I would highly recommend Nicky to anyone buying or selling. I have bought through Nicky and now sold. I am sold on Nicky!” Cat Tomey

 

“We found Nicky to be very professional in all our dealings with her. Her honesty, empathy, knowledge and punctuality were excellent. We would gladly recommend her as an agent and also we are happy for someone to call us for a verbal recommendation” Penelope Broughton and Peter Broughton

 

“Choosing Nicky Horsbrough to sell our house was the best investment I’ve ever made! Nicky displayed attention to detail in the marketing of our home and always had all lines of communication open. Nicky made the process so easy, she was professional, informative and always delivered information regarding the sale of our home efficiently. Nicky Horsbrough…you’re exceptional at your job! Thanks so much” Taresa Paul

 

“Nicky was great to deal with. Our sale and purchase was slightly unusual and she steered us through both with professionalism and clarity. Would definitely recommend Nicky to others and certainly work with her again. Thanks for everything Nicky.” Neil and Katriona Main

 

“Nicky came highly recommended to us from friends who sold in the area. From the beginning, it was very apparent why. Her hard work and attention to detail gave us confidence from the very start. The depth of her local market knowledge was very evident through the sales process as the marketing strategy she chose for us garnered the required buyer interest in our property. Her friendly and honest nature made it such a pleasure working with Nicky and her team from start to finish and we cannot thank them enough for their perseverance. Our only regret is that we met Nicky only as we were leaving the district and not before. She is such a credit to her profession and an asset to the Helensville community. Thanks for everything!” Glenn, Darr and Guinness Clements

 

“Thank you Nicky for your assistance in the purchase of our new home. We are well aware that the vendor is of prime importance to you as their real estate agent, and with good reason, but as the potential buyers you treated us from the start to finish with the utmost professionalism and unfailing courtesy at all times. I appreciated your clear communication and prompt replies to keep us well informed always. Thank you again for everything you have done for us and we wish you and your team at Harcourts all the very best” Matire Seath and Eric Panui

 

 

“We would like to say thank you for your recent sale of our property. Throughout the whole process you were professional and always respected our decisions which was very important to us. Your communication throughout the sale was great. You kept us well informed at each step and would always be available to talk or would respond promptly to emails. We would highly recommend you to anyone requiring your services and wish you and your team all the best. Thanks again.” Ray and Tania Lorenzen

 

 

“I would like to thank the team for helping me view and purchase the property at Parkhurst Road, Parakai. Totally thrilled. Thank you very much” Darren Rough

 

 

“We originally bought our property through Nicky and were really impressed by her professionalism and knowledge.  Also that she made the negotiation process quick and easy. When we came to sell again we discussed our options with her but did not really want to use anyone else. During the sale process Nicky kept us updated and informed all the way through and we believe she got us the best price in a short period of time. We would highly recommend Nicky to anyone looking for a friendly, experienced and knowledgeable agent who is easy to deal with. Thanks again Nicky.”  Rob and Adele van Dorsten

 

“We found Nicky to be 100% committed to the successful sale of our home, and we felt supported every step of the way. Her attention to detail, knowledge, experience and approachability was invaluable, and we really appreciated receiving progress reports and feedback consistently throughout the process.” Ian and Jenny Smith

 
“We would thoroughly recommend Nicky to anyone selling their property. We had complete confidence that Nicky would sell our property. Her knowledge of the area and attention to detail was outstanding. She thoroughly investigated our property and checked Council records so that when she was presenting the property to potential purchasers they were aware of everything pertaining to the property. Nicky was fantastic at communicating with us. After each open home we received a text letting us know how it went, together with a letter outlining any follow up. We will definitely use Nicky to sell our property in the future.” Aaron and Amy Lawler
 
“Nicky you were great to work with. During our time of looking at houses, Nicky was the main agent we saw at all the open homes and she was very friendly and welcoming. We liked how she just let us do our thing but was very approachable when we needed to talk. Purchasing our new place was an easy process as she talked us through what was happening and kept in close contact with us. She was overall a pleasure to deal with and if we are to sell at any point, we will definitely use Nicky to sell our property. She was on time for our inspections and was always there to answer our questions, even after we move in and settled. The house warming gift was such a lovely gesture and felt quite special to get it. Thank you so much Nicky for everything!” Steven and Alicia Jones
 
“We couldn’t have asked for a better agent. Nicky’s friendly and positive attitude, without being pushy, won us over. Her reputation as being a top sales agent is truly down to her being hardworking and trust worthy. We certainly would recommend her to anyone wanting the personal touch in selling and/or buying a property. Thanks Nicky.” Brent Marsh and Lynne Carruthers
 
“Nicky provided a very professional and pleasant service. We would not hesitate to use her expertise in future. Her competitors didn’t stand a chance!” Frank and Margaret Waterfield
 
“I have often read referrals and wondered ‘wow’ are these for real. Now here I am writing one that is very much real. We would like to thank you Nicky for the professionalism and knowledge of epic proportion you displayed in the recent sale of our property. Without your up to the minute drive, enthusiasm and knowledge I am sure we would not have ended up with the same mind blowing result. Multiple offers within 3 days on the market. Excellent. It goes without saying we will be highly recommending you to anyone wishing to sell or buy real estate. Outstanding marketing.” John Boyed
 
“My wife and I engaged Nicky Horsbrough, a Harcourts real estate agent to sell our two properties in Helensville early 2016. Throughout the entire process we found Nicky to be honest, very communicative and pleasant to deal with. Each week we were given written weekly updates and were verbally informed. We felt that Nicky had our best interests at heart and genuinely appreciated our business. We would not hesitate to engage Nicky again and recommend her to future clients.” Barry and Carmel Wilson
 
“Nicky was great throughout the whole process. As a first home owner, I wasn’t overly knowledgeable, I felt supported by Nicky. It must be a challenging role to be between the vendor and purchaser, however Nicky does an excellent job balancing this. I wanted to thank you for helping make this happen, we both couldn’t be happier. I would look forward to possible business with Nicky in the future.” Sarah Roberts
 
"Nicky Horsbrough was engaged by us from previous recommendations which proved to be fully justified. Nicky was extremely efficient and kept us informed of every aspect of our sale at all times. A very pleasant person to deal with making the deal friendly and stress free!" Douglas and Paula Hey
 
"Nicky Horsbrough was engaged by us from previous recommendations which proved to be fully justified. Nicky was extremely efficient and kept us informed of every aspect of our sale at all times. A very pleasant person to deal with making the deal friendly and stress free!’ Douglas and Paula Hey“Mark and I are thrilled with the quick sale of our property – a real testament to the expertise of Nicky. Her understanding of the market and our situation meant our property was marketed using the most appropriate strategy to flush out the best price possible. We are exceptionally grateful Nicky – thank you!” Mark and Nicola Biggelaar
 
 
“Nicky is an extremely experienced and professional real estate agent. Because of her sound advice and knowledge of the area I was able to achieve an excellent price for my property. The information provided on a weekly basis kept me in the picture in terms of open homes, feedback and current conditions. She also went the extra mile when I needed additional assistance with the sale” Suzanne Weld “
 
"Nicky was great not only in her knowledge of properties which is absolutely great but also in the way she cares for those she is working for. Nicky not only becomes your agent but a helpful friend. Thank you also to Graeme who helped out. Great service” Brian and Margaret Edmonds 
 
“Nicky was very professional and brilliant at punctuality. She kept us in the loop and got back to us very quickly on all aspects of the purchase” Tim and Rene Schliebs 
 
“Throughout the sale process of our property we found Nicky to be thoroughly professional and enthusiastic in all aspects of the sale. She readily gave guidance, information and sound advice when we requested it. She was always cheerful and consistently communicated any progress being made with the different prospective purchasers. Nicky always created a feeling of confidence and showed total commitment to achieving the best result for us. We would not hesitate to recommend Nicky to anybody wishing to achieve a very pleasant and satisfying result” Joss and Jenny Mackay 
 
“Nicky being my daughter I expected a good result. However what I got was exceptional. Her expertise, knowledge and professionalism indicated to me I was fortunate to be treated no different than any of her privileged clients. Her commitment and attention to detail explain to me why the vendor gets her complete feedback and support until sold.” Martin Ponty 
 
“Nicky’s knowledge and extreme attention to detail was amazing. We found her very honest, punctual and understanding of our circumstances. She always had time to talk to us and was always prompt in returning our calls. She works very hard to sell and doesn’t stop until everything is complete - even advised on removal companies. Nicky is too nice to be a real estate agent!” Diana and Sue Pizzey 
 
“From the initial expression of interest in the property, I found Nicky very professional and approachable. Nicky struck me at the start as an extremely honest and open Real Estate agent, which put me at ease especially after hearing horror stories from other people who had purchased leaky homes from corrupt agents. Nicky was and still is just an easy phone call or email away; she always gets back to you. When it came time to signing an agreement, Nicky demonstrated her excellent knowledge of the process and the different meaning of certain clauses in the agreement so that I could understand what they meant. Her pre-agreement advice of obtaining Council copies of floor plans was also something I wouldn’t have thought of myself. Overall I am very happy with how Nicky handled the sale and would not hesitate in using her services and I have two family members in Real Estate!” Chris Boler 
 
‘We would highly recommend Nicky to anyone wanting to sell their property. We felt comfortable and confident with our dealings with Nicky. Nicky is very professional when dealing with buyers on open days and is meticulous with details concerning our property. The contracts we have had on our property were exactly as we wanted and presented really well. A lovely lady to deal with and her team were wonderful. The whole process has been a pleasure.’ Les and Jill Brien 
 
‘Nicky listened to our requirements which included marketing our property at a realistic price. She gave us advice on the marketing strategy. We took her advice, she arranged for all the marketing to go ahead, fielded inquires and held open homes and also met with interested parties promptly. As a result we sold our property within two weeks. Nicky communicated almost daily and was unfailingly polite and helpful. Brilliant!’ Robin and Gail Griffin (09) 445 0224 
 
‘Nicky – your professionalism, your experience of property knowledge plus your honesty, punctuality and commitment to your clients is something to be proud of. Always keeping in touch and listening to the people, being attentive and also there to help your clients. I have a very high opinion of your attention to detail, clear thinking, sound advice and clear way of drawing up contracts. Thank you for your advice coupled with your pleasant nature. I wish you and your helpers all the best.’ Nancy Rogers
 
 
"Working with Nicky has been an absolute pleasure from beginning to end. On a personal level she is extremely personable, has a great sense of humour and most importantly listens to what you have to say. As a Real Estate Agent we were very impressed with her marketing skills, total professionalism, knowledge and above all her total integrity. Nicky’s outstanding people and professional skills gave us complete confidence that we were working with the right person to sell our property and we weren’t disappointed, three offers in the first week is a pretty good outcome in anyone’s books. We would definitely use Nicky again and recommend her highly" Rod and Meegan Michel 0274 364 984 
 
"Nicky is the Real Estate Agent that everyone hopes they are getting, even for the buyers. Thank you very much Nicky and we hope to deal with you again in the future" Gareth Koster and Marlies Ball 
 
"Nicky made the whole process from start to finish come together like a well-oiled wheel. Her experience and professionalism was invaluable and I felt confident that she would deliver on her promise of a successful sale. I really noticed and appreciated the way Nicky doesn’t ‘talk the talk’ and keeps communication clear, understandable and straight forward. She takes her job seriously and applies this with integrity. I always felt very well informed from marketing to presentation through to contracts and negotiation. It was evident that Nicky possesses empathy, honesty and was extremely punctual. Good back up support was in place with great team work coming into play during the sale. I have already highly recommended Nicky to others if they are considering selling. A job well done. Congratulations." Wendy Evans 
 
"When we were interested in purchasing a house in Cabeleigh Drive we had excellent contact with Nicky Horsbrough. Nicky was very professional, and anything we asked for (information) was very freely given, even down to a piece of matting, so as to be able to buy new furniture. We would recommend Nicky to anyone who is looking to purchase or sell". Jackie Milina 
 
“We would highly recommend Nicky to anyone wanting to sell their property. Not only has Nicky been wonderful to deal with, she has also not missed a beat. Our property was marketed well and all through the process we have felt informed. Nicky has not been after ‘just a quick sale’, but all through the process she has been striving to get ‘the best’ sale for us. We have found her helpful when we have had questions and skilful during negotiations. After every open home Nicky would keep us informed by text and weekly emails, so we knew who had been in our home and what follow up comments had been made. Not only did Nicky appraise our property at a higher price than other agents, she also sold our home above the list price. All this was achieved in the space of a couple of months. Well done Nicky and team.” Roy and Maria Mulder 
 
“We have not only bought property through Nicky, but also sold – twice! Nicky is by far the best real estate agent we have met and we will certainly use her again. Nicky provided all the information we needed including price comparisons, future plans, thoughts, ideas and was very happy to discuss any situation we were presented with. When buying she was realistic and honest. When selling both our properties Nicky did not overinflate our prices then try knocking us down to ‘meet the market’. Again she was honest, reliable and incredibly conscientious. Nothing was too much trouble, communication was paramount. In all situations Nicky worked alongside us to work out what was the best for us. We cannot recommend her enough to someone else.” Conrad and Paula Ebbitt. 
 
“I would recommend Nicky Horsbrough to anyone wanting to buy or sell a property. Nicky is very professional in everything she does, keeps you informed on what’s happening throughout and also very helpful on any queries you have” Tony Parker 027 271 6087 
 
”I’m writing to express my complete satisfaction with Nicky Horsbrough as a realtor. Nicky has been consistently excellent throughout the process of selling my property demonstrating not just some but all of the attributes you would want out of an agent. Within two weeks of listing my property on the market she had a contract on it and I’m under no illusion as to why; the presentation and marketing of the property was done absolutely immaculately. Nicky (even when the property was under contract) never missed a beat with the open homes, she was always available and kept me up to date with every enquiry that came through on the home. The entire process was completely painless. Nicky’s professionalism as an agent is second to none and I would not think for a second before recommending her to anyone selling a property in the Helensville area.” Ashleigh Willis 021 829 847 
 
“Nicky has great local knowledge and gets the job done! Excellent communication throughout the entire process. We would highly recommend Nicky to anyone wanting to sell their property. We would happily use Nicky again!” Andrew and Jolie Mockford 
 
“We listed Mums house with Nicky in late December and it was sold (settled) in February 2014. Nicky was an amazing agent throughout this difficult time, as it was an estate sale. What really stands out about Nicky is her friendly caring way – nothing is ever too much trouble!! Her efficiency and honesty and always making you feel like her top priority. She is an extremely hard working lady. Shari and I would have absolutely no reservations about recommending Nicky for the sale or purchase of your property. A top agent and person!” Sandy Nicoll and Shari Youngs 
 
“It was without hesitation that I sought the services of Nicky Horsbrough. Nicky has always had a friendly yet professional attitude. Nicky has vast experience of the Helensville property market and was able to give sound advice. One thing that really stood out for me was the detailed feedback and always keeping in touch. I always felt like my property was at the centre of her attention. I can honestly recommend Nicky to anyone wishing to sell their property and receive excellent service.” Sean Valvoi

 

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